
HOW IT WORKS
Frequently Asked Questions
Does the treatment feel painful or hot?
Does the treatment feel painful or hot?
No. The lights do not generate heat — most users only feel a mild, relaxing warmth with zero irritation.
Is it okay to use with skincare products?
Is it okay to use with skincare products?
Yes. You can apply your normal serums and moisturisers after using the mask. Avoid harsh exfoliants right before a session.
What comes in the package?
What comes in the package?
The mask, power controller, adjustable head strap, and USB charging cable are included — everything needed to start immediately.
Do you offer free shipping?
Do you offer free shipping?
Yes. All UK orders from Slyvane ship free with standard delivery.
What's your Return policy?
What's your Return policy?
If you’re not satisfied or your product arrives damaged, you can request a return within 30 days of delivery under Sylvane's refund policy.