
HOW IT WORKS
Frequently Asked Questions
Does the treatment hurt?
Does the treatment hurt?
Most users feel only a gentle warmth or slight tingling — nothing more. Skin may feel sensitive for a few hours afterward.
Can I use it on face or sensitive areas?
Can I use it on face or sensitive areas?
Yes. The handset includes attachment options and adjustable intensity settings suitable for face, underarms, and bikini area.
Is there a limit to lamp flashes?
Is there a limit to lamp flashes?
No fixed limit. The device is designed for many years of regular use, but we recommend following the manual for safe frequency and storage.
Do you offer free shipping?
Do you offer free shipping?
Yes — all UK orders come with free standard delivery, no minimum spend needed.
What’s your return policy?
What’s your return policy?
If you’re not satisfied or your product arrives damaged, you can request a return within 30 days of delivery under Sylvane's refund policy.